Automating Community Connection

Automating Community Connection

Designing a self-service newsletter system that transformed 8 hours of manual work into a 5-minute automated workflow

** To protect the privacy of the community members and their children, all newsletter text was replaced with AI-generated content, and all images were replaced with stock or AI-generated visuals

2-8hrs → 5min

Zero design skills needed

Monthly newsletter

100% free

01 - The Challenge

Three Perspectives, One Impossible Triangle

Segula, a small Israeli community, needed a monthly newsletter to centralize information about youth activities, senior programs, committee updates, and community events. But the existing workflow was broken.

Coordinator's Pain

  • No design skills, needed simple workflow

  • Hours spent collecting content monthly

  • Dependent on designer availability

  • Last-minute changes = days of delays

Designer's Pain (Me)

  • 2-8 hours/month on repetitive layouts

  • Async work with coordinator = slow feedback

  • Canva hit 8000px height limit

  • Couldn't add sections without breaking system

Community's Pain

  • Info scattered across WhatsApp groups

  • No single source of truth

  • Missed event opportunities

  • No consistent reference format

The Breaking Point -

Canva's technical limitation (8000px max) + coordinator's refusal to learn complex design tools = need for a completely different approach

02 - Research & Discovery

Understanding the Real Requirements

- User Interview Findings

  • Non-negotiable: Easy to use, no learning curve

  • Non-negotiable: Easy to use, no learning curve

  • Visual preference: Colorful, friendly, not institutional

- Content Analysis

  • Repeating structure, 6 sections every month

  • Repeating variable content

  • Edge cases: Multiple time slots, missing images, last-minute additions

- Technical Constraints

  • Must be 100% free (limited community budget)

  • Must be 100% free (limited community budget)

  • Must export as single scrolling PDF (WhatsApp sharing)

  • Must handle Hebrew RTL properly

  • Must work with existing workflow (Google Sheets)

  • Must be maintenance-free

Decision -

Build custom automation using Google Sheets + Apps Script, with all design decisions baked into the code

03 - Design Process

From Visual Direction to Component System

- Design Principles

Breathable

  • Generous spacing

  • White space priority

  • Clean hierarchy

Friendly

  • Rounded corners

  • Emoji icons

  • Warm color palette

Scannable

  • Clear visual hierarchy

  • Clear visual hierarchy

  • Boxed components

  • Consistent structure

Accessible

  • Large text

  • High contrast

- Component System

04 - Implementation

Building the Automation Engine

- Tech Stack

Data entry: Google Sheets

Automation: Google Apps Script

Template: HTML/CSS

Image hosting: Google Drive

Export: "Awesome" screenshot extention

- Development Process with Claude AI

05 - Results & Impact

Measurable Success

Quantitative

2-8 hours → 5 minutes

Per newsletter issue

₪0 cost

100% free tools

1 issue published

Ongoing monthly cadence

Quantitative

Full autonomy

Coordinator fully independent

Workflow improved

Incremental vs. last-minute

Consistent brand

rofessional, on-brand

06 - Learnings

What This Project Taught Me

Technical

  • Apps Script capabilities & limits

  • Writing effective AI prompts

  • When to research vs. rely on AI

UX

  • Design for non-designers

  • Constraint-driven solutions

  • Automation UX principles

  • Error prevention > recovery

Process

  • AI collaboration strategies

  • Code changes faster than Canva

  • "Good enough + shipped" wins

  • Detailed specs = better outputs